An offline status usually means the device lost its Wi-Fi connection.
Common causes:
- The router was restarted or the Wi-Fi password changed
- The device moved out of Wi-Fi range
- A temporary network drop
To fix:
1. Check that the Wi-Fi is working normally
2. Reboot the device by holding the power button off and on again
3. If the Wi-Fi password changed, reconnect the device through the app by removing it and adding it again
Note: The device continues to operate normally even when offline. It will reconnect automatically once the network is available again.